The fastest way to reach us: hello@preflights.app.
What to include
If your question is about a specific report, include the report link (the /r/... URL) so we can look it up quickly. Never include your supplier file or its contents in the email — we don't need it, and the report link already has everything we'd need to help.
Billing and refunds
For a payment that didn't unlock a report, or a charge you don't recognize, email us with the report link (or the email used at checkout) and we'll investigate and make it right.
Other questions
Press, partnerships, or anything else not covered above — same address, hello@preflights.app. See also Privacy and Terms.